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Unable to login after did changes on System Configuration

Hi,

Need assistance.

Did changes on System Configuration - I've checked safe mode + OS boot information in Booting Option and saved it. When I restart my PC and login with my credentials but was not able to login saying "The username and Password is incorrect". My PC is connected to domain.

Please assist.

Cheers,
/Tinga

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0 Gowtham Mani over 6 years ago

Hi Tinga Yabbo

Did you save the system configuration settings -boot options to Safe boot + network or Just the Safe boot?

Regards,

Gowtham Mani
Community Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Sign up for SMS Alerts
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0 Fridi Mellemgaard over 6 years ago

Hi Tinga

If you saved the config and there was no unexpected shutdown, I don't see why it wouldn't work to login.

Have you tried waiting for like 15mins, before logging in? Sometimes that's the issue, it needs time to boot up.

Simple answer but hope it helps.

Best regards

Fridi Mellemgaard
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