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SG125W having some issues with iPhones not connecting to the WiFi.

groucho

I have an SG125W having some issues with iPhones not connecting to the WiFi. There is a separate AP55C with both guest and private networks. All other types of phones and devices are connecting fine. The current firmware is 9.351-1 with pattern is 91130. We tried connecting on iPhones with the newest iOS and no luck. Thanks in advance



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    Hi Groucho,

    Greetings.

    We have a similar setup and we do not face any issue in connecting iPhones. I request you to upgrade UTM to latest Firmware version i.e., v9.4.

    Let me know if the upgrade resolves the issue.

    Thanks

    Sachin Gurung

    Sachin Gurung
    Team Lead | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

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  • 0

    Hi Groucho,

    Greetings.

    We have a similar setup and we do not face any issue in connecting iPhones. I request you to upgrade UTM to latest Firmware version i.e., v9.4.

    Let me know if the upgrade resolves the issue.

    Thanks

    Sachin Gurung

    Sachin Gurung
    Team Lead | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

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