This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Suddenly: Authentication Failure with STAS

Hi,

 

Customer was running with STAS successfully for a long time, and Web Filtering was set to block access on authentication failure.

 

Under STAS in the UTM are a lot of online users, as supposed to be :-)

But they keep getting "Authentication failed" splash screen in their browsers.

The UTM authentication log, shows users athentication and no failed or error entries.

But web filtering shows a lot of theese:

2018:01:26-09:43:53 fw01-1 httpproxy[28513]: id="0003" severity="info" sys="SecureWeb" sub="http" request="0xdaa00c00" function="send_response_headers" file="response.c" line="908" message="epoll_write failed"

When I remove the  "block access on authentication failure" checkmark from web filtering, users can access the web of course, but the epol-errors disappear!

 

UTM is 9.506-4 as of now, but they where running 9.504 before, and also had the error there.

 

Any idea if this was due to a firmware upgrade from before 9.504, as I did not manage the solution then.

 

The STAS agents on the DC's also work great.

 

I have rebooted the UTM, but nothing helps.

 

FYI: Support ticket is also created :-)



This thread was automatically locked due to age.
Parents Reply Children
No Data