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user through Proxy can not access internet

hi anyone

i have a litle case about my proxy. before it i have no problem with it. but since yesterday all users through proxy can not accessed internet.

i try to search on google before it. is this problem with my squiq maybe ? or you can any others analyze with it ? fyi, but users with no proxy can accessed internet.

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0 sachingurung over 7 years ago

Hi Ragil,

Are you using standard mode with the Web Filtering? Show me the configuration and a picture from Filtering Option | MISC | MISC Settings.

Thanks

Sachin Gurung
Team Lead | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
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0 ragil saputra over 7 years ago in reply to sachingurung

hi sachin,

yes i using standard mode in the web filtering.

here below i attached my capture configuration.
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0 sachingurung over 7 years ago in reply to ragil saputra

Hi Ragil,

Could you verify, if port 8000 is configured in the browser proxy settings? Show us http.log and check if the "user" field is populated with the AD user.

Please refer, Sophos UTM Logfile information

Thanks

Sachin Gurung
Team Lead | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
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0 BAlfson over 7 years ago in reply to ragil saputra

Also, show us the output from the version command executed at the command line.

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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0 BAlfson over 7 years ago in reply to ragil saputra

Also, show us the output from the version command executed at the command line.

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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