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why the internet connection reset for all users at leats for 10 seconds when modify one web filter profile

Hello everyone, this is my first question, i have a issue and when i modify one web filter profile, creating new exceptions or blocking some pages, when i apply the changes the internet connection is reseted for everyone, i have the latest firmware on my UTM 9.411-3, that happens for everyone or it is a bad configuration

Regards!

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0 BAlfson over 7 years ago

Hi, Gerardo, and welcome to the UTM Community!

This also could be a problem with overloaded hardware. Start top at the command line (preferably via SSH so that you can show a picture of the result) and then make a change in the Profile via WebAdmin.

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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0 GerardoJimenez over 7 years ago in reply to BAlfson

Hi, BOb,

Thank's for your reply, i will make that.

Another thing, the utm in the web admin shows the cpu load is max at 50% weekly as you see in the next image

Regards!
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0 GerardoJimenez over 7 years ago in reply to BAlfson

Hi, BOb,

Thank's for your reply, i will make that.

Another thing, the utm in the web admin shows the cpu load is max at 50% weekly as you see in the next image

Regards!
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