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NicholasHayman
I installed Sophos UTM OS today for the first time. I'm new to networking etc so I'm not sure how all this stuff works. I blocked a few sites but they are not being blocked. Is there some client config I need? I think I skipped a few network settings during first time setup. Please help
Thanks
Nicholas
@NicholasHayman


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    Hi Nicholas,

    Check the following settings and post screenshots for the same.

    Configure the Internal Network host in Allowed Network for DNS global settings.

    Add Internal Network in the Allowed Network for Web Protection global settings.

    If the websites are gettings blocked, do a policy helpdesk test and verify which Filter Action blocks the request. Allow the website from the same.

    Thanks

    Sachin Gurung
    Team Lead | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

  • 0 in reply to sachingurung

    Hi,

     

    I think the issue is with my WAN uplink but I'm not sure what settings I should enter for my WAN uplink? I don't even know what a WAN uplink is. I have BT Infinity (Fibre to the Cabinet) broadband connection, can you help with the settings? I've also posted the issue on BT's community.

     

    Nicholas

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  • 0 in reply to sachingurung

    Hi,

     

    I think the issue is with my WAN uplink but I'm not sure what settings I should enter for my WAN uplink? I don't even know what a WAN uplink is. I have BT Infinity (Fibre to the Cabinet) broadband connection, can you help with the settings? I've also posted the issue on BT's community.

     

    Nicholas

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