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Proceed on content warning not working

JürgenFritzsche

Hello Community,

 

we have UTM 9 SG230 (Firmware 9.407-3) configured Webfilter at standard mode.

We have 2 profiles. One of these profiles allow download of files (exe etc.) with Warning.

Our problem is, that the proceed button not working sometimes. Only the Warning page is reloading.

 

Best greatings

David



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  • 0

    Hi David,

    Can you show us few lines from the http.log when you get this issue.

    Thanks

    Sachin Gurung
    Team Lead | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

  • 0 in reply to sachingurung 
    Hi,

    sure! Here we go:

    2016:10:19-13:56:07 sophosutm httpproxy[6153]: id="0074" severity="info" sys="SecureWeb" sub="http" name="File extension warned and proceeded" url="dl.cdn.chip.de/.../iview442g_x64_setup.exe srcip="172.20.220.106" extension="exe" filename="iview442g_x64_setup.exe" user="administrator"
    2016:10:19-13:56:08 sophosutm httpproxy[6153]: id="0003" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="172.20.220.106" dstip="" user="" group="" ad_domain="" statuscode="407" cached="0" profile="REF_DefaultHTTPProfile (Default Web Filter Profile)" filteraction=" ()" size="2507" request="0xd4183600" url="dl.cdn.chip.de/.../iview442g_x64_setup.exe referer="dl.cdn.chip.de/.../iview442g_x64_setup.exe error="" authtime="3" dnstime="0" cattime="0" avscantime="0" fullreqtime="120" device="0" auth="2" ua="Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.143 Safari/537.36" exceptions=""
    2016:10:19-13:56:08 sophosutm httpproxy[6153]: id="0003" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="172.20.220.106" dstip="" user="" group="" ad_domain="" statuscode="407" cached="0" profile="REF_DefaultHTTPProfile (Default Web Filter Profile)" filteraction=" ()" size="2507" request="0xd4183600" url="dl.cdn.chip.de/.../iview442g_x64_setup.exe referer="dl.cdn.chip.de/.../iview442g_x64_setup.exe error="" authtime="20" dnstime="0" cattime="0" avscantime="0" fullreqtime="95" device="0" auth="2" ua="Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.143 Safari/537.36" exceptions=""
    2016:10:19-13:56:08 sophosutm httpproxy[6153]: id="0073" severity="info" sys="SecureWeb" sub="http" name="web request warned, forbidden file extension detected" action="warn" method="GET" srcip="172.20.220.106" dstip="2.21.78.129" user="david.migdol" group="Admin Internet" ad_domain="INTERN" statuscode="403" cached="0" profile="REF_DefaultHTTPProfile (Default Web Filter Profile)" filteraction="REF_HttCffAdminUser (Admin User)" size="3277" request="0xd4183600" url="dl.cdn.chip.de/.../iview442g_x64_setup.exe referer="dl.cdn.chip.de/.../iview442g_x64_setup.exe error="" authtime="95" dnstime="148" cattime="131" avscantime="0" fullreqtime="132912" device="0" auth="2" ua="Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.143 Safari/537.36" exceptions="" category="178" reputation="neutral" categoryname="Internet Services" reason="extension" extension="exe" filename="iview442g_x64_setup.exe"

    Greatings
    David
Reply
  • 0 in reply to sachingurung 
    Hi,

    sure! Here we go:

    2016:10:19-13:56:07 sophosutm httpproxy[6153]: id="0074" severity="info" sys="SecureWeb" sub="http" name="File extension warned and proceeded" url="dl.cdn.chip.de/.../iview442g_x64_setup.exe srcip="172.20.220.106" extension="exe" filename="iview442g_x64_setup.exe" user="administrator"
    2016:10:19-13:56:08 sophosutm httpproxy[6153]: id="0003" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="172.20.220.106" dstip="" user="" group="" ad_domain="" statuscode="407" cached="0" profile="REF_DefaultHTTPProfile (Default Web Filter Profile)" filteraction=" ()" size="2507" request="0xd4183600" url="dl.cdn.chip.de/.../iview442g_x64_setup.exe referer="dl.cdn.chip.de/.../iview442g_x64_setup.exe error="" authtime="3" dnstime="0" cattime="0" avscantime="0" fullreqtime="120" device="0" auth="2" ua="Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.143 Safari/537.36" exceptions=""
    2016:10:19-13:56:08 sophosutm httpproxy[6153]: id="0003" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="172.20.220.106" dstip="" user="" group="" ad_domain="" statuscode="407" cached="0" profile="REF_DefaultHTTPProfile (Default Web Filter Profile)" filteraction=" ()" size="2507" request="0xd4183600" url="dl.cdn.chip.de/.../iview442g_x64_setup.exe referer="dl.cdn.chip.de/.../iview442g_x64_setup.exe error="" authtime="20" dnstime="0" cattime="0" avscantime="0" fullreqtime="95" device="0" auth="2" ua="Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.143 Safari/537.36" exceptions=""
    2016:10:19-13:56:08 sophosutm httpproxy[6153]: id="0073" severity="info" sys="SecureWeb" sub="http" name="web request warned, forbidden file extension detected" action="warn" method="GET" srcip="172.20.220.106" dstip="2.21.78.129" user="david.migdol" group="Admin Internet" ad_domain="INTERN" statuscode="403" cached="0" profile="REF_DefaultHTTPProfile (Default Web Filter Profile)" filteraction="REF_HttCffAdminUser (Admin User)" size="3277" request="0xd4183600" url="dl.cdn.chip.de/.../iview442g_x64_setup.exe referer="dl.cdn.chip.de/.../iview442g_x64_setup.exe error="" authtime="95" dnstime="148" cattime="131" avscantime="0" fullreqtime="132912" device="0" auth="2" ua="Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.143 Safari/537.36" exceptions="" category="178" reputation="neutral" categoryname="Internet Services" reason="extension" extension="exe" filename="iview442g_x64_setup.exe"

    Greatings
    David
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