UTM running Full Transparent, web filtering not working

Question

I have my UTM (9.404-5) running in full transparent mode. I have activated web filtering .. but it's not working. I have put in a website under the "Block these websites" section (www.technewsworld and technewsworld.com) for testing purposes. No websites are blocked however. I can browse right to them. 
 Any suggestions for places to look for incorrect configuration? My network setup is Cable modem >Cisco router>UTM 9 (Bridged)>Switch>PCs. 
 Looking at the web filtering live log, I see several entries that say "failed to resolve passthrough6.fw-notify.net" 
 Thank you .. This is driving me crazy!

sachingurung · Answer

HI, 
 I would suggest you to add FQDN of the website in the Block these website section. For example. www.technewsworld.com also. can you please post the configuration screenshot for the global settings and the filter action configured. 
 thanks

sachingurung · Answer

Hi Scott, 
 Try to add RegEx in place of domain. RegEx for Netflix will be: 
 
 ^https?://([A-Za-z0-9.-]*\.)?www\.netflix\.com/ 
 Finally, restart httpproxy, take SSH to UTM and execute /var/mdw/scripts/httpproxy restart 
 
 Also, can you post http.log while trying to access netflix.com after making the changes? 
 Thanks

AndrewLee · Answer

I found the issue for why the web filtering wasn't working. I had my cables connected backwards. My UTM was sitting in front of my existing router and not behind it. What ended up helping me figure this out was the ping and traceroute utilities under the support/tools. 
 embarrassing.