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Web filtering is turned off but still blocking

RonGallimore

Web filtering is blocking Java and possibly the updating of the endpoint software on my Home UTM 9.405-5.  The issue is I am not using Web filtering.  It is turned off on the Global tab.  I am getting the following error message.  I am using the Endpoint protection module but it looks like this is coming from the UTM.  Am I missing something else?

Content blocked

While trying to retrieve the URL:
http://sdlc-esd.oracle.com/ESD6/JSCDL/jdk/8u101-b13/JavaSetup8u101.exe
The content is blocked due to the following condition:
The URL you have requested matches a forbidden file extension. If you think this is wrong, please contact your administrator.



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  • 0

    Hi,

    Try flushing the web cache from the browser and reverify it. If you already did that, reatart the httpproxy. To do that, take SSH to UTM with root login and execute, /var/mdw/scripts/httpproxy restart.

    Hope that helps.

    Sachin Gurung
    Team Lead | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

  • 0 in reply to sachingurung

    It turns out the issue was with Sophos Cloud AV.  I was testing it a while ago and it stopped working on my PC.  I had to completely uninstall the product and do a couple of reboots for the filtering to stop blocking everything.  I reinstalled the Endpoint Protection from the UTM and everything started working again.

    Ron

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  • 0 in reply to sachingurung

    It turns out the issue was with Sophos Cloud AV.  I was testing it a while ago and it stopped working on my PC.  I had to completely uninstall the product and do a couple of reboots for the filtering to stop blocking everything.  I reinstalled the Endpoint Protection from the UTM and everything started working again.

    Ron

Children
No Data
Unfiltered HTML