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Request Re-Categorization of sites with Sophos

Hello all, hope you are well.

I think I know what the answer is going to be but the IT manager has requested I look into it.

We are blocking a couple of websites that users are trying to access because they are being categorized as:-

ExampleSite1.com          -           Blocked       -      Parked Domain

ExampleSite2.com          -           Blocked       -      Personal Pages

I have been asked if Sophos can re-categorize these websites on there side as he is concerned that the more exceptions or website re-categorizing we configure on the local UTM server is going to eventually decrease the performance of the server.

One of the domains is "dyndns.com" which is understandable categorized as "Personal Pages". My argument with him is that if Sophos are able to change the category of this site to say Business, then all users or all UTM's across all business globally would start to pass the traffic as well.

My assumption is that the owner of the site/domain would have to apply for re-categorization, not an end user.

Any advice would be grateful.

Thanks

Dave



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