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Enabling Web Filtering blocks HTTPS traffic for one system

Not sure what is happening, but whenever I enable Web Filtering all HTTPS traffic is blocked on only one system. When i use Policy Helpdesk to verify something like https://google.com it says it is allowed but the affected system can't access it and the Sophos Endpoint client displays a notification saying "Some sites have been block by your companies web filtering policy". I am using the default policy and as far as I can see from the log, https://google.com is not being blocked.

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0 BAlfson over 8 years ago

Please show the line from the web filtering log file where this user attempted to access Google.

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
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Gold Solution Partner since 2005

MediaSoft, Inc. USA
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0 Michael Dunn over 8 years ago

This sounds like it might be an endpoint web control issue and not a web proxy issue. You can try asking in that forum.

You might be able to do some confirmation but enabling/disabling the Sophos Services in Windows to temp turn off endpoint.

You may want to check that the endpoint in receiving updates and sending logs to the UTM. Try blocking a specific site, wait a few minutes for a sync and then visit. If the endpoint isn't blocking then you have more of a syncing problem.
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