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Flow Monitor show no data and forces logout

Every time when I try to open the flow monitor of my UTM 9.352-6 the window show "No data available in table".
After 5-10 seconds the UTM main window reports "Backend connection failed, please click Shift-Reload to try again." and I've to log in again.

Works definitly a version earlier. Could someone confirm this error?

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0 Moose over 8 years ago

I agree, have the same problem here with the same firmeware release.
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0 Moose over 8 years ago in reply to Moose

Hi Jas,

I think it's a well known problem on firmeware release 9.352-6, see here:

community.sophos.com/.../73207

When I read this thread right it's know since middle of December 2015 but no bug fix is provided so far. Poor service, really.

Greetinx,

moose
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0 Jas Man over 8 years ago in reply to Moose

Thank you, Moose.
I know this thread but I havn't understood it. Because I see only a red line with "...THE UPDATES ARE FAULTY...." and a part of the official release notes, but there is no reason or a hint what exactly is faulty.
Maybe I havn't understand all functions of this new forum.....Is there a secret button which expands the thread?

Otherwise "faulty" could mean everything.
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0 Jas Man over 8 years ago in reply to Moose

Thank you, Moose.
I know this thread but I havn't understood it. Because I see only a red line with "...THE UPDATES ARE FAULTY...." and a part of the official release notes, but there is no reason or a hint what exactly is faulty.
Maybe I havn't understand all functions of this new forum.....Is there a secret button which expands the thread?

Otherwise "faulty" could mean everything.
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0 Moose over 8 years ago in reply to Jas Man

Hi Jas,

> Is there a secret button which expands the thread?

Well, I don't know because I'm no forum admin. But I think I sent you the link to the last side of this thread. This here

community.sophos.com/.../283427

points to the first one. When you scroll down this page you'll see two buttons with arrows. Klick the right one again and again until you'll reach the last side. So you'll be able the read all post, including the fix Bob mentioned.

Greetinx,

moose
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0 Jas Man over 8 years ago in reply to Moose

Thank you Moose.
I haven't noticed the buttons at the end of the page.
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