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Web Filtering setting changes without my approval

TeeFoss
Within a day after I move the lower toggle switch from ON to OFF, and click the lock to prevent further changes, I find that the lower toggle switch has returned to ON.
How can I prevent this unwanted and recurring change?[:@]
Thanks!


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  • 0
    Hi Wineguy,

    Is this in the Sophos UTM itself, or one of the other Sophos products offering web filtering?
  • 0 in reply to TheDrew
    Hi Wineguy,

    Is this in the Sophos UTM itself, or one of the other Sophos products offering web filtering?

    35 days ago I installed both the free home user Sophos and, out of ignorance, the Sophos Cloud trial. Within a week I had problems using the latter and, I thought, uninstalled it. The application is, indeed, gone.
    The Web Filtering panel is available whenever I open the Sophos Preferences. So, I assume it is a normal part of the free app.
    Do you think my problem is some remnant missed by the Sophos Clous uninstaller?
    Thanks.
  • 0
    Hi, Wineguy - you're in the UTM Web Protection forum.  You want one of the forums in https://community.sophos.com.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0 in reply to BAlfson
    Hi, Wineguy - you're in the UTM Web Protection forum.  You want one of the forums in https://community.sophos.com.

    Cheers - Bob


    Thanks, Bob.
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