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Webfiltering inactive?

Hey, since 3 Days we have the Problem, that the Webfiltering is inactive? But its activated... In the Live-Protocol i see this: 

2015:05:20-09:23:54 mail URID[5141]: T=5141 ------ 1 - [exit] SIGTERM: exiting
2015:05:20-09:23:54 mail httpproxy[5573]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="parse_address" file="util.c" line="464" message="getaddrinfo: passthrough6.fw-notify.net: Name or service not known"
2015:05:20-09:23:54 mail httpproxy[5573]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="confd_config_filter" file="confd-client.c" line="3545" message="failed to resolve passthrough6.fw-notify.net, using xx::8080"
2015:05:20-09:23:58 mail httpproxy[5573]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="confd_config_reload_func" file="confd-client.c" line="636" message="reloading config done, new version 8"
2015:05:20-09:24:02 mail httpproxy[5573]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="confd_config_reload_func" file="confd-client.c" line="580" message="reloading config"
2015:05:20-09:24:02 mail httpproxy[5573]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="parse_address" file="util.c" line="464" message="getaddrinfo: passthrough6.fw-notify.net: Name or service not known"
2015:05:20-09:24:02 mail httpproxy[5573]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="confd_config_filter" file="confd-client.c" line="3545" message="failed to resolve passthrough6.fw-notify.net, using xx::8080"


In the Board i read that the Problem is maybe the Firmware, i updated it now to 9.312-6. But the Problem is not fixed.. 
Any have some ideas?


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Parents
  • I had the same problem a couple of weeks ago. When I turned it off it wasn't even able to turn on anymore. This lasted 2 or 3 days after which I could magically turn it on again and it has worked ever since.
    Only one of 4 managed UTM's had this problem. It wasn't a DNS issue but I don't know what the real issue was.

    Managing several Sophos firewalls both at work and at some home locations, dedicated to continuously improve IT-security and feeling well helping others with their IT-security challenges.

  • yes here also just one of 20 managed UTM.. 
    but i has not the problem that i cant turn it on/off there is no problem..
    but cant find the solution yet, i taste it with the backup in the evening and i hope thats no problem anymore then...
Reply
  • yes here also just one of 20 managed UTM.. 
    but i has not the problem that i cant turn it on/off there is no problem..
    but cant find the solution yet, i taste it with the backup in the evening and i hope thats no problem anymore then...
Children
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