website getting timeout error

I think if the page is desired to load this long, you just want to exclude the page from beeing processed by the webproxy on SG. Exclude the webserver from the allowed destinations.

Hi LHerzog. where can I find these settings

Web Protection > Filtering Options > Misc

Transparent Mode Skiplist

Using this option is only meaningful if the Web Filter runs in transparent mode. Hosts and networks listed in the Skip transparent mode hosts/nets boxes will not be subject to the transparent interception of HTTP traffic.

If you do not use transparent mode - just place the URL in some Exception rule Web Protection > Filtering Options > Exceptions

Thanks. I have added them in exceptions. will monitor if this settings work

Hi LHerzog,

As checked still user are getting time out error since page is loading.

I did both settings, added them in skip list and exception still getting timeout error.

If you have excluded the website from Webproxy there should'nt be a proxy warning anymore.

Please confirm that the clients and the SG 125 firewall resolve the website on the remote location with the same IP-Address that is configured on the webserver itself.

Which firewall is presentig the block - timeout message? The remote firewall or the HQ firewall? You should find it in the webproxy logs. Maybe you have excluded the IP on the wrong firewall.

If you have excluded the website from Webproxy there should'nt be a proxy warning anymore.

Please confirm that the clients and the SG 125 firewall resolve the website on the remote location with the same IP-Address that is configured on the webserver itself.

Which firewall is presentig the block - timeout message? The remote firewall or the HQ firewall? You should find it in the webproxy logs. Maybe you have excluded the IP on the wrong firewall.