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10061 Connection refused

VW@S

Sophos UTM 9

I'm having an issue with an application that I wrote. It connects to a web service by the city of Vienna under the address http://data.wien.gv.at/ or IP 217.149.229.21:80 . When I run the application on a machine that is configured to use the Sophos proxy, I get the error 10061 "connection refused". When I run the application on a machine that connects directly to the Internet using our Cisco ASA Firewall, it works fine.

Here is the basic configuration:

I tried to find log entries including the above IP address, but didn't find any, neither in Webfilter log nor in the Firewall or Web Application Firewall log.

Where can I search for log entries concerning blocked connections?



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  • 0

    Hello there,

    Thank you for contacting the Sophos Community.

    It seems your query is related to Sophos UTM, so I am moving this thread to that group.

    If you’re using the UTM as a Proxy, you will find information under  the http.log 

    Additionally to this, you could try to bypass the UTM Web Proxy by adding the destination IP under Web Protection >> Filtering Options >> Misc >> Transparent Mode Skiplist >> Skip Transparent Mode Destination Hosts/Networks, to help you narrow down if is the Web Filter that is blocking the connection.

    Regards,

     
    Emmanuel (EmmoSophos)
    Technical Team Lead, Global Community Support
    Sophos Support Videos | Product Documentation  |  @SophosSupport  | Sign up for SMS Alerts
    If a post solves your question use the 'Verify Answer' link.
  • 0 in reply to emmosophos

    Hello Emmanuel,

    thank you for moving my thread to the right forum group!

    I did not find a HTTP log, only a HTTP daemon log (where I also could not find an entry with the IP 217.149.229.21). Maybe it has another name in the German version?

    Then for the web filter: I've added the IP under "Skip Transparent Mode Destination Hosts/Networks" as you see in the following screenshot

    But that didn't help.

    Also, I have a filter in the "exceptions" tab like this:

    I hope you have some further suggestions.

    Regards, Anne

  • 0 in reply to VW@S

    Hello Anne,

    Thank you for the follow-up.

    Are you able to see the http.log under /var/log it should be under httpd.log

    Can you run the command below and share the output.

    # wget http://data.wien.gv.at/ 

    How many WAN connections do you have?

    Regards,

     
    Emmanuel (EmmoSophos)
    Technical Team Lead, Global Community Support
    Sophos Support Videos | Product Documentation  |  @SophosSupport  | Sign up for SMS Alerts
    If a post solves your question use the 'Verify Answer' link.
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