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Error "No route to host" when I access to website

Hello everyone, for 3 weeks I have not been able to access the site https://m2mportal.vodafone.com from the internal network (before it worked without problems), on the log I see:

2021:01:20-15:31:14 utm-1 httpproxy[13748]: id="0002" severity="info" sys="SecureWeb" sub="http" name="web request blocked" action="block" method="CONNECT" srcip="192.168.116.20" dstip="195.232.251.109" user="username" group="" ad_domain="domain1" statuscode="500" cached="0" profile="REF_HttProContaManag112 (Test Group)" filteraction="REF_HttCffFilteActio11411 (Filter Action for Test)" size="517" request="0xca8b5800" url="https://m2mportal.id.vodafone.com/" referer="" error="No route to host" authtime="373" dnstime="17588" aptptime="0" cattime="0" avscantime="0" fullreqtime="3019835" device="0" auth="2" ua="Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.141 Safari/537.36" exceptions="url"

How can i solve?

Thanks!



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Parents Reply
  • Hello Papali,

    I noticed that. But: you sent a snippet from your log stating you were going to "m2mportal.vodafone.com" while the logfile entry was about "m2mportal.id.vodafone.com", which is a different URL. So for troubleshooting reasons, I wanted to clarify that.

    Mit freundlichem Gruß, best regards from Germany,

    Philipp Rusch

    New Vision GmbH, Germany
    Sophos Silver-Partner

    If a post solves your question please use the 'Verify Answer' button.

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