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Windows Update fails on UTM 9.705-3

Windows Update was blocked by default content filter with status code 416



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  • FormerMember
    0 FormerMember

    Hi ,

    Thank you for reaching out to the Community.

    Did you configure web filtering on your firewall in transparent mode? 

    If yes, try to add the following web exceptions. 

    Web Protection > Filtering Options > Misc > Skip Transparent Mode Destination Hosts/Network > Click on + sign and select Type as DNS host and add the following URLS:

    ^https?://([A-Za-z0-9.-]*\.)?windowsupdate\.com/ 
    ^https?://([A-Za-z0-9.-]*\.)?microsoft\.com/
    ^https?://([A-Za-z0-9.-]*\.)?live\.com/

    Thanks,

  • I don't think, these entries would work as dns hosts in that context....

  • Why not? i'll test it tomorrow.

  • Hallo Martin and welcome to the UTM Community!

    Jörg is right.  Harsh copied the wrong set of lines - those are for an Exception in Web Filtering.  You should already have one that includes the first two.  Don't you?

    The only Skip I've used where Harsh recommends is a DNS Group for au.download.windowsupdate.com, and I don't remember now why I used that.

    If you still can't get the updates, search the log for "416" and note the relevant FQDNs to add to the Skip list.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA