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Log Me in Remote Session with Support

I cannot do remote sessions with Sophos on LOGME IN over our VPN and LAN network

I can open the http://123rescue.com/ but the app fails to connect to rep. 
what are the ports and URL  required to be whitelisted over our network?



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  • Hallo blueskies and welcome to the UTM Community!

    That's not very helpful, Harsh.  I had to temporarily disable Web Filtering yesterday to get 123rescue.com to allow Sophos Support to connect to my session.  I haven't had the time to go through the log to see what the issue was, but this should be know to Support and the appropriate Web Filtering Exception specified.  Adding it to all UTMs via a pattern update would be  better.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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