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Unclassified Traffic

feroz syed

I have some Mobile users, who continuously communicate with clients via Whatsapp and Zoom Application,and i allowed them to use Default web filter policy. I noticed my firewall logs shows there is lot of bandwidth coming from these mobile users, somehow i figured out some of them using proxy apps to bypass the firewall. from Flow monitor their IP shows in Unclassified traffic and there is no Block or shape the traffic. Kindly help me to resolve this issue.



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    I do not think that we have enough information about your configuration.   Some general observations:

    1) With HTTPS Inspection OFF, UTM only sees the host name, and can only allow or block the initial connection.

    2) Traffic that is handled by the Web Proxy will bypass the Firewall Rules.   This is a unique aspect of the UTM architecture.

    3) Traffic that is inside a WhatsApp VPN tunnel will not be visible to the UTM WebFilter.

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  • 0

    I do not think that we have enough information about your configuration.   Some general observations:

    1) With HTTPS Inspection OFF, UTM only sees the host name, and can only allow or block the initial connection.

    2) Traffic that is handled by the Web Proxy will bypass the Firewall Rules.   This is a unique aspect of the UTM architecture.

    3) Traffic that is inside a WhatsApp VPN tunnel will not be visible to the UTM WebFilter.

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Unfiltered HTML