Website gets blocked, after a page refresh, starts working.

Hi,

 

Seeing a weird problem; some websites have been added as exceptions to allow access, yet they are still being blocked. The site is changed to an allowed category but still gets blocked. The blocked message comes up with the reason being e.g blocked category Health, yet Health is an allowed category. 

It also allows access, then blocks. I've added a couple logs for the same website; 

 

2020:08:13-14:06:29 uhsophosutm-1 httpproxy[11913]: id="0060" severity="info" sys="SecureWeb" sub="http" name="web request blocked, forbidden category detected" action="block" method="GET" srcip="192.168.11.100" dstip="" user="" group="" ad_domain="" statuscode="403" cached="0" profile="REF_HttProContaTempManag (Explicit proxy for internal networks)" filteraction="REF_DefaultHTTPCFFBlockAction (Default content filter block action)" size="8362" request="0x5fa2e700" url="nlca.azurewebsites.net/.../fontawesome-webfont.woff2 referer="nlca.azurewebsites.net/.../css error="" authtime="0" dnstime="0" aptptime="78" cattime="56" avscantime="0" fullreqtime="1906" device="0" auth="2" ua="Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.149 Safari/537.36" exceptions="auth" overridecategory="1" category="119" reputation="neutral" categoryname="Health" reason="category"

 


2020:08:13-14:06:30 uhsophosutm-1 httpproxy[11913]: id="0003" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="CONNECT" srcip="192.168.11.100" dstip="" user="" group="" ad_domain="" statuscode="407" cached="0" profile="REF_HttProContaTempManag (Explicit proxy for internal networks)" filteraction=" ()" size="2508" request="0x48f74700" url="nlca.azurewebsites.net/" referer="" error="" authtime="3" dnstime="0" aptptime="0" cattime="0" avscantime="0" fullreqtime="511" device="0" auth="2" ua="Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.149 Safari/537.36" exceptions=""