Hello community,
I installed the amazon prime app on my apple tv 4. But I am not able to watch any movie via the app.
After choosing a movie nothing happens expected the loading cycle.
I found the following content in the packetfilter.log
2018:10:09-20:42:20 sg115 ulogd[17341]: id="2000" severity="info" sys="SecureNet" sub="packetfilter" name="Packet logged" action="log" fwrule="0" srcip="192.168.2.177" dstip="54.182.215.59" proto="6" length="40" tos="0x00" prec="0x00" ttl="64" srcport="63341" dstport="80" tcpflags="RST" info="nf_ct_tcp: invalid RST "
2018:10:09-20:42:20 sg115 ulogd[17341]: id="2000" severity="info" sys="SecureNet" sub="packetfilter" name="Packet logged" action="log" fwrule="0" srcip="192.168.2.177" dstip="54.182.215.59" proto="6" length="40" tos="0x00" prec="0x00" ttl="64" srcport="63341" dstport="80" tcpflags="RST" info="nf_ct_tcp: invalid RST "
and from the http.log
2018:10:09-20:53:25 sg115 httpproxy[7581]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="192.168.2.177" dstip="2.16.100.170" user="" group="" ad_domain="" statuscode="200" cached="0" profile="REF_DefaultHTTPProfile (Default Web Filter Profile)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="93235" request="0xda33c600" url="a676avodhlss3eu-a.akamaihd.net/.../dda4bf8d-6423-4c28-aca1-449d3a6bfb9f_a6.aac" referer="" error="" authtime="0" dnstime="19477" cattime="293" avscantime="0" fullreqtime="76774" device="0" auth="0" ua="AppleCoreMedia/1.0.0.16J380 (Apple TV; U; CPU OS 12_0_1 like Mac OS X; de_de)" exceptions="" category="177" reputation="trusted" categoryname="Content Server" content-type="audio/aac" application="akamai" app-id="799"
2018:10:09-20:53:25 sg115 httpproxy[7581]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="192.168.2.177" dstip="2.16.100.170" user="" group="" ad_domain="" statuscode="200" cached="0" profile="REF_DefaultHTTPProfile (Default Web Filter Profile)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="50755" request="0xdbdb6000" url="a676avodhlss3eu-a.akamaihd.net/.../dda4bf8d-6423-4c28-aca1-449d3a6bfb9f_v12.ts" referer="" error="" authtime="0" dnstime="490" cattime="255" avscantime="0" fullreqtime="45319" device="0" auth="0" ua="AppleCoreMedia/1.0.0.16J380 (Apple TV; U; CPU OS 12_0_1 like Mac OS X; de_de)" exceptions="" category="177" reputation="trusted" categoryname="Content Server" content-type="video/MP2T" application="akamai" app-id="799"
Does this issue belongs to the webfiltering tab or firewall?
I have selected the option Filtering OPtions -> misc Bypass content scanning for streaming content.
What can I do to solve this issue?
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