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user authentication via browser

Hi

I have moved to authentication via browser

 

All the kids in the Children group (eg. Alexander) can login.

 

But the parents (eg Heather) in the parents groups all get wrong userid or password.

There does seem to be one difference (see below) but I don't see how this is related to user authentication. I am on 9.509. Thanks!

 

Edit
Delete
 
    Alexander Alexander 
Locally authenticated 
 
 
   
Used in these configurations:
  Definitions & Users → Client Authentication → Client Authentication
  Web Protection → Web Filter Profiles → Filter Profiles
 
Used by these objects:
01) Definitions & Users → Users & Groups → Groups → Children
 
  Definitions & Users → Client Authentication → Client Authentication
  Web Protection → Web Filter Profiles → Filter Profiles
 
Last changed at 2018-07-28, 12:41 by admin (
Edit
Delete
 
    Heather Heather 
Locally authenticated 
 
 
   
Used in these configurations:
  Definitions & Users → Client Authentication → Client Authentication
 
Used by these objects:
01) Definitions & Users → Users & Groups → Groups → Parents
 
  Definitions & Users → Client Authentication → Client Authentication
 
Last changed at 2018-07-28, 12:42 by admin ( )


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