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Routing to internal network doesn't work

Peter Cosworth

Hi,

 

i set up a PPTP VPN by following this guide: https://community.sophos.com/kb/en-us/116036

The VPN connection works. However, i can't reach the local network, neither via RDP, ping or whatever.

A traceroute from an internal server to the vpn client stops at the gateway. Same happens from the client.

The firewall log shows that the rule is executed (green, when trying from both sites) but it doesn't seem to get through.

I also deactivated the local firewall but the issue is still the same.

 

Any ideas?



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  • 0 in reply to Peter Cosworth

    OK, it's time to start over at the beginning.  Show us the command you're using and confirm the remote access client is not in your internal network.  Start the Firewall Live Log, put your PPTP IP in the Filter box, touch enter and try your command.  If anything related shows up in the Live Log, show us the corresponding line(s) from the full Firewall log file.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0 in reply to BAlfson

    Ok, i took a screencast.

     

    - I'm connected via PPTP

    - 192.168.200.15 is the IP of the server

    - 192.168.200.99 is the IP of the internal interface of the UTM

    - I'm connected to the server via Teamviewer and i'm trying to ping anywhere

    Hope this helps.

    www.dropbox.com/.../sc_utm.mp4

  • 0 in reply to Peter Cosworth

    Peter, I'm not comfortable following links to external sites.  We can't know if that is properly protected. The only malware I've gotten in over 10 years was from an external link to a picture in this forum several years ago.  Was there anything relevant in the Firewall Live Log?

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0 in reply to BAlfson

    Not really.

    I could also send you the screencast via mail if that's better for you? It's 17MB though.

  • 0 in reply to BAlfson

    So, i solved the problem. I reset to factory default and set it up again. Now everything works. Now idea why, as the rules are pretty much the same.

    Thanks for the help though!

  • 0 in reply to Peter Cosworth

    I'm glad you had that option - congratulations, Peter!

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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