-----------------------------------UTM Certified EngineerXG Certified ArchitectCentral Certified Architect
Sophos Gold Partner
the group is created locally on the UTM, so the group itself cannot be synced.
I just ran into this same issue for a user. Everybody is imported/authenticated remotely via ADS. This user can login, but they only see the web filtering and basic menu, not Remote Access etc..like everybody else.
Nothing is different for this user, looked at everything in ADS and the firewall. Deleted, recreated via sso and import/sync for authentication etc.
Any ideas? Nobody else seems to have this but 1 single user. Stumped.
Dont worry.UTM nneds some time to sync new user or new group.
Just be patient and after it start synchronization manually.I hope this feedback works,Regards.
Hi Seth - welcome to the UTM Community!
Read my last post above. If that doesn't lead you to the solution, show a picture of the Edit of the SSL VPN Profile and the Edit of the user object that's not getting access to the 'Remote Access' tab in the User Portal.
Cheers - Bob