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html5 remote access gives "(403) Forbidden" error

tachijuan
I've setup the remote access portal (correctly I think), and can access it from the internal network. However, when I try to connect to it from an external network I get the following error:

"Forbidden

You don't have permission to access / on this server.

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request."


I'm connecting via https://mydomain.com and have not changed the default ports.

Any pointers to what could be wrong?

Thanks...


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  • 0
    Something is grabbing port 443 when connecting externally. Check you nat rules.  Likely a dnat rule is in place that's redirecting you to another destination vs the end user portal.
  • 0 in reply to zaxon
    I had both of those things going on. I had a dnat rule and did not allow external access via the management -> user portal settings. The thing is that I still got the 403 error when I deleted the dnat rule. 

    Thanks guys.
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  • 0 in reply to zaxon
    I had both of those things going on. I had a dnat rule and did not allow external access via the management -> user portal settings. The thing is that I still got the 403 error when I deleted the dnat rule. 

    Thanks guys.
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