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html5 remote access gives "(403) Forbidden" error

I've setup the remote access portal (correctly I think), and can access it from the internal network. However, when I try to connect to it from an external network I get the following error:

"Forbidden

You don't have permission to access / on this server.

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request."


I'm connecting via https://mydomain.com and have not changed the default ports.

Any pointers to what could be wrong?

Thanks...


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  • Are you getting this error when you try to connect to the User Portal?

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • Are you getting this error when you try to connect to the User Portal?

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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