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Locations not working correctly for some systems.

Simon Shaw
Having issues with UTM Manager and the map locations.

( Version - 4.203-4 )

Most of my firewalls are fine and show correct location on the map.

Some, like my Moscow firewall, have moved into the middle of Russian land mass.
Hong Kong moves to London.
Almaty, Kazakhstan, moves to middle of KZ....

So... I manually edited them all putting in exact Lat Longs.

They appear nicely on the map, (indeed I can zoom in to the correct street!)

However, an uncertain amount of time later, the information is somehow lost and they revert back to former locations.

Perth, London, Brisbane and most other locations all work fine.

Kind of annoying, can anyone suggest a fix?


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  • 0
    Welcome Steefph. 

    I'm afraid this issue, adding a checkbox to keep manual changes, is still on our backlog since it is not a high priority (yet). We'll maybe fix it in the 4.302 SUM release (the one after the upcoming 4.301 release).

    But the automatically provided GeoIP data will always be incorrect.

    Regards,
    Sebastian
  • 0 in reply to sebokopter

    We are encountering a similar sounding issue where two sites are manually set with their geographical locations, but they get overwritten by the geographical location of the update server. Does this this seem to be the same root cause issue? Or a separate issue?

    In any case, the fix of adding a checkbox to keep manual changes would work here. Has this been marked fixed on any upcoming SUM release yet? If not, can we be added to push for this on behalf of several customers.

    Also, is there a command line workaround that could buy time?

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  • 0 in reply to sebokopter

    We are encountering a similar sounding issue where two sites are manually set with their geographical locations, but they get overwritten by the geographical location of the update server. Does this this seem to be the same root cause issue? Or a separate issue?

    In any case, the fix of adding a checkbox to keep manual changes would work here. Has this been marked fixed on any upcoming SUM release yet? If not, can we be added to push for this on behalf of several customers.

    Also, is there a command line workaround that could buy time?

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