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New ACC Software Setup

This may be a stupid question, and I would like to think that I am smarter than this, but I can't seem to work around this problem.

I'm trying to get the software version of ACC going so I can centrally manage several ASG's.  I've downloaded the latest and greatest ACC ISO and, from all indications, installed the ACC.  The install process did have a different screen then than that of an ASG install process, so I am pretty sure I used the right ISO image.  I mean it did have Astaro command Center plastered on it.

With that said, at the end of the install process, step 7, after 30 minutes of doing checksum verifications it came up with installation failed.  But that looks like it was a red herring

I say that because it boots up into an ASG????.  Now this is where it get's interesting.

I can login via ssl/4444 and get to the webadmin like a normal ASG; but 4433 is not available (yes I did think about adding a rule to allow that traffic, which I did see it blocked before I added the rule than accepted once the rule was enabled properly).

So my question is; Am I an idiot?  Should I not be able to get to the gateway manager portion of the ACC over 4433 (I tried 4422 as well to no avail)

As a hail mary I've also tried to install the free ACC license, but that keeps coming up as an not a valid license file.

Everything is V8 on the screen with the 30 day trial license.

What am I missing here?  I come from the checkpoint splat world, so this should not be too hard.

Thanks in advance.

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0 steve.au over 13 years ago

I'm very new to this but I did manage to get access to Gateway Manager.
From WebAdmin (port 4444) Try
[Management]->[Gatway Manager]->[Access Control]
add your local network ( or your admin pc ) to [Allowed Networks]
create and add a user to the [Allowed Admins]

You may need to use compatibilty mode in InternetExplorer to see list edit boxes

regards
Steve
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0 LordInfidel over 13 years ago

Thanks steve for your reply, but now it makes me feel even more insane, or blind, or both.

There is no gateway manager section under management )-; I used both Firefox and IE (in compat mode).

I have this strange feeling that the build I downloaded yesterday has a bug since it never really suceeded in the install process (tried install 3 times, all 3 with the same result).

If you don't mind me asking, what version of ACC do you have and when did you download it?
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0 BrucekConvergent over 13 years ago in reply to LordInfidel

I just did a clean install the other day into an ESXi VM.

The ISO I used was at http://download.astaro.com/ACC/v2/software_appliance/iso/acc-2.201-100824-1.iso

after which I applied this up2date http://download.astaro.com/ACC/v2/up2date/u2d-sys-2.202.tgz.gpg

WebAdmin was accessible on port 4444 ... I forget the default port for Gateway Manager (it's a separate portal) but it can be check / set from WebAdmin.

CTO, Convergent Information Security Solutions, LLC

https://www.convergesecurity.com

Sophos Platinum Partner

--------------------------------------

Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries. Use the advice given at your own risk.
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0 LordInfidel over 13 years ago

Excellent, thanks. Will download and try those. The gw mgr is supposed to be on port 4433 (according to the latest docs). Although I did see a reference to 4422 in one of the older docs.
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0 BrucekConvergent over 13 years ago in reply to LordInfidel

I dunno, I always change that to our corporate standard port for that function. Another tip: for some reason, I've always found that burning Astaro ISOs at top speed often results in installation problems... try setting your burner to half-speed when you burn those.

CTO, Convergent Information Security Solutions, LLC

https://www.convergesecurity.com

Sophos Platinum Partner

--------------------------------------

Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries. Use the advice given at your own risk.
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0 LordInfidel over 13 years ago

Success!  Thank you Bruce.

It was the ISO image.  This one tdownload.astaro.com/.../acc-2.201-100824-1.iso worked like a charm on the 1st try, without having to reduce the speed of my burner.

The one that is sent in the download link: http://download.astaro.com/Astaro_Command_Center/v2/software_appliance/iso/latest_acc_v2_software.iso  not so good on the working thing.

So if there are any official Astaro team members out there watching, check the iso your giving out (-;  The install fails after checking the checksums but boots into a ASG.
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