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Errors when connecting ASG V8 to ACC V2.1

firebear_01
Hi,
when i try to connect my first fresh installed ASG V8 to my working ACC V2.100 there is an error and its not possible to connect :

2010:07:20-13:43:23 fwa1 device-agent[7531]: We are now connected (ip=192.168.xx.yy, port=4433).
2010:07:20-13:43:23 fwa1 device-agent[7531]: (ec) Received confd data for ACC connection '192.168.xx.yy:4433'...
2010:07:20-13:43:23 fwa1 device-agent[7531]: Connecting to ACC socket (ip=192.168.xx.yy, port=4433).
2010:07:20-13:43:28 fwa1 device-agent[7531]: ACC connection failure, retrying (ip=192.168.xx.yy, port=4433). SSL-connect: 'IO::Socket::INET configuration failederror:00000000:lib(0):func(0):reason(0)'
2010:07:20-13:43:38 fwa1 device-agent[7531]: ACC connection failure, retrying (ip=192.168.xx.yy, port=4433). SSL-connect: 'IO::Socket::INET configuration failederror:00000000:lib(0):func(0):reason(0)'
2010:07:20-13:43:48 fwa1 device-agent[7531]: ACC connection failure, retrying (ip=192.168.xx.yy, port=4433). SSL-connect: 'IO::Socket::INET configuration failederror:00000000:lib(0):func(0):reason(0)'
2010:07:20-13:43:53 fwa1 device-agent[7531]: We are now connected (ip=192.168.xx.yy, port=4433).
2010:07:20-13:43:53 fwa1 device-agent[7531]: (ec) Received confd data for ACC connection '192.168.xx.yy:4433'...
2010:07:20-13:43:53 fwa1 device-agent[7531]: Connecting to ACC socket (ip=192.168.xx.yy, port=4433).
2010:07:20-13:43:58 fwa1 device-agent[7531]: ACC connection failure, retrying (ip=192.168.xx.yy, port=4433). SSL-connect: 'IO::Socket::INET configuration failederror:00000000:lib(0):func(0):reason(0)'

all other ASG running 7.505 or 7.506 are running well with the ACC.  [:S]

Any Idea

Thanks firebear


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  • 0
    Hi,

    could you please check the packetfilter.log on the ACC itself? Maybe you have put up very granular Allowed network settings within the Device Security configuration of the ACC?

    If not, are there any intermediary firewalls or routers within the path from your V8 to the ACC?

    Thanks and regards,
    Henning
Reply
  • 0
    Hi,

    could you please check the packetfilter.log on the ACC itself? Maybe you have put up very granular Allowed network settings within the Device Security configuration of the ACC?

    If not, are there any intermediary firewalls or routers within the path from your V8 to the ACC?

    Thanks and regards,
    Henning
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