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Update of Public Ip Address

pmoore
We have changed internet providers in a number of sites, but the ACC still reports the OLD public IP address.

Should this be updated automatically? 
Is there something I need to do to get this to update?


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  • 0
    Hi,
    7.503 was an emergency update to fix a licensing issue ONLY.

    Barry
  • 0 in reply to BarryG
    My guess is the fixes that Henning refers to will be in 7.504 at this point.

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Sophos Platinum Partner

    --------------------------------------

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

  • 0 in reply to BrucekConvergent
    Hi,

    thanks guys, you are definitely right - the fix was postponed to 7.504 because of 7.503 becoming an emergency up2date.

    Sorry for the confusion, I need some kind of tracking device which tells me whether I have stated that certain issues will be fixed in a certain release - there is no correlation between our bug tracking system and the UBB other than my failing memory ... [:D]

    Here is some manual workaround for the time being:


    • Console/SSH to the Gateway device in question
    • Execute the following command as root:
    • # iplocator.plx
    • Wait a few seconds and check contents of /etc/location
    • The new contents should be reflected within ACC shortly

    Regards,
    Henning
Reply
  • 0 in reply to BrucekConvergent
    Hi,

    thanks guys, you are definitely right - the fix was postponed to 7.504 because of 7.503 becoming an emergency up2date.

    Sorry for the confusion, I need some kind of tracking device which tells me whether I have stated that certain issues will be fixed in a certain release - there is no correlation between our bug tracking system and the UBB other than my failing memory ... [:D]

    Here is some manual workaround for the time being:


    • Console/SSH to the Gateway device in question
    • Execute the following command as root:
    • # iplocator.plx
    • Wait a few seconds and check contents of /etc/location
    • The new contents should be reflected within ACC shortly

    Regards,
    Henning
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