Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 12 replies
  • Subscribers 1 subscriber
  • Views 7245 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Update of Public Ip Address

pmoore
We have changed internet providers in a number of sites, but the ACC still reports the OLD public IP address.

Should this be updated automatically? 
Is there something I need to do to get this to update?


This thread was automatically locked due to age.
Parents Reply
  • 0 in reply to BarryG
    My guess is the fixes that Henning refers to will be in 7.504 at this point.

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Sophos Platinum Partner

    --------------------------------------

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

Children
  • 0 in reply to BrucekConvergent
    Hi,

    thanks guys, you are definitely right - the fix was postponed to 7.504 because of 7.503 becoming an emergency up2date.

    Sorry for the confusion, I need some kind of tracking device which tells me whether I have stated that certain issues will be fixed in a certain release - there is no correlation between our bug tracking system and the UBB other than my failing memory ... [:D]

    Here is some manual workaround for the time being:


    • Console/SSH to the Gateway device in question
    • Execute the following command as root:
    • # iplocator.plx
    • Wait a few seconds and check contents of /etc/location
    • The new contents should be reflected within ACC shortly

    Regards,
    Henning
  • 0 in reply to megaposer
    ##################
    2010-09-29 13:10:55.174 AN ERROR OCCURED iplocator.plx[23853]: main:[:P]arse_result:144()
    | invalid result, parser error: File does not exist: authentication error
    |  at iplocator.pl line 142
Unfiltered HTML