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[1.902] VLAN NICs not shown in Gateway Manager [FIXED]

theFloH
Hi,

I have an ACC 1.902 installed and several ASG 7.305 integrated. 

In the Device Monitoring Details I can only see the Ethernet Interfaces eth0, eth1, eth2. The interface eth4 is an Ethernet VLAN Interface with 3 VLANs but this is not shown in the ACC. 

Is there a problem  with VLAN Interfaces in the ACC?

Regards,
Florian


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  • 0
    Hi,

    thanks for your report.

    Right now we are not aware of any issues regarding VLAN interface monitoring.

    If you could kindly supply the following pieces of information from the device in question:



    • contents of /etc/active_interfaces
    • contents of /etc/sysmond.ph
    • contents of /etc/agent/cache.dump (*)

    (*) you get this file by calling 

    # /var/mdw/scripts/nextgen-agent dump


    You are welcome to send these files to acc-support@astaro.com if you like.

    Regards,
    Henning
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  • 0
    Hi,

    thanks for your report.

    Right now we are not aware of any issues regarding VLAN interface monitoring.

    If you could kindly supply the following pieces of information from the device in question:



    • contents of /etc/active_interfaces
    • contents of /etc/sysmond.ph
    • contents of /etc/agent/cache.dump (*)

    (*) you get this file by calling 

    # /var/mdw/scripts/nextgen-agent dump


    You are welcome to send these files to acc-support@astaro.com if you like.

    Regards,
    Henning
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