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RED between UTM - routing works, but UTM on both sides can't access the network

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Hello guys,

 

I have a problem concerning a RED connection between two UTMs.

The connection is established and works finde. Routing as well.

 

The only problem is, the UTMs can't access the networks on the other side, PING isn't working either.

Devices within this networks are able to access the other networks.

 

Any ideas? I am a bit stuck at the moment and need it to work, because the UTM needs to access the ActiveDirectory Server at the other side of the tunnel which isn't working.

PING tests were made with the UTM tools.

 

Thanks in advance.

 



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  • 0

    "The only problem is, the UTMs can't access the networks on the other side, PING isn't working either.

    Devices within this networks are able to access the other networks."

    Sorry, you lost me.  What can access what where?  What can't access what where?  What items are selected on the 'ICMP' tab of 'Firewall' on both sides?

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0 in reply to BAlfson

    Hi,

    • Site 1 is a UTM with 10.30.0.0/23
    • Site 2 is XG with 10.20.0.0/23

    Devices within 10.20.0.0/23 can access everything within 10.30.0.0/23, except the XG.

    Devices within 10.30.0.0/23 can access everything within 10.20.0.0/23, except the UTM. The UTM should connect to the Domaincontroller with 10.20.0.10 for User authentication.

    The UTM gets a connection time out while testing the settings, as well as the UTM can't ping the server.

    Traceroute shows, that there is a hop the RED Interface IP of the UTM, but nothing further.

  • 0 in reply to open

    What selections have you made on the 'ICMP' tab of 'Firewall' in the UTM?  What about the corresponding ones in the XG?

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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  • 0 in reply to open

    What selections have you made on the 'ICMP' tab of 'Firewall' in the UTM?  What about the corresponding ones in the XG?

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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