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Red Unlock Code Ebay

Hello,

I purchased a Red 10 Rev 3 from a company on ebay. They don't have the unlock code. It is A3200DEEC437C71. I was hoping to find a way to get the unlock code but the only way to contact support for a home user (Home UTM) is through the support forums here.

Can anyone help with this?

Thanks

Kevin

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0 sachingurung over 8 years ago

Contact Support.

Sachin Gurung
Team Lead | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
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0 KevinCrots over 8 years ago in reply to sachingurung

Thanks
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+1 BAlfson over 8 years ago in reply to KevinCrots

Crap, Sachin, don't do that! It could have been stolen!

The right response is to tell the buyer to refuse to pay unless the proper unlock code is forthcoming. The seller is the one that should obtain the unlock code.

Cheers - Bob

PS Yes, I'm likely the age of your grandfather.

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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+1 BAlfson over 8 years ago in reply to KevinCrots

Crap, Sachin, don't do that! It could have been stolen!

The right response is to tell the buyer to refuse to pay unless the proper unlock code is forthcoming. The seller is the one that should obtain the unlock code.

Cheers - Bob

PS Yes, I'm likely the age of your grandfather.

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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+1 Sure Win over 7 years ago in reply to BAlfson

BAlfson is correct. We do not provide unlock codes.

KevinCrots The unlock code will not be provided to you. All products should be purchased through a Sophos Partner.
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