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UTM/RED reboots

So it seems if I add or remove an RED it resets all other active RED's gonnected to my UTM.  Never did this before.  What did they break now?

I also have an RED that now won't connect to a tunnel.  It gets system, router, internet all solid green, flashes green on tunnel, then resets.

I'm trying to use this one from an office that just closed to replace one at an office that suddenly is unable to access the outside world, although the RED seems perfectly happy.

Are these problems consistent with these devices across the board.  Half of them won't configure how they are supposed to.

Biggest waste of money I've ever spent.  =(


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Parents
  • Jeepfiend, what version - 9.111-7?

    If you've searched the forum, you know that these problems aren't occurring with others.  Did your reseller open a ticket with Sophos Support, or did you do it with a phone call because you have Premium Support?

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • Jeepfiend, what version - 9.111-7?

    If you've searched the forum, you know that these problems aren't occurring with others.  Did your reseller open a ticket with Sophos Support, or did you do it with a phone call because you have Premium Support?

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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