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RED10 won't connect

aceint
Hi there,

One of our REDs, that has been running fine for the past months, suddenly won't reconnect after we had put it offline for a couple of moments.

This is the error log:

2014:04:07-17:48:15 gw01 red_server[14496]: SELF: New connection from 213.34.174.234 with ID A300007E35AD9F1 (cipher RC4-SHA), rev1
2014:04:07-17:48:15 gw01 redctl[14498]: key length: 32
2014:04:07-17:48:15 gw01 redctl[14498]: ioctl: No such file or directory
2014:04:07-17:48:15 gw01 red_server[14496]: A300007E35AD9F1: unable to set initial keys
2014:04:07-17:48:15 gw01 red_server[14496]: id="4202" severity="info" sys="System" sub="RED" name="RED Tunnel Down" red_id="A300007E35AD9F1" forced="0"
2014:04:07-17:48:15 gw01 red_server[14496]: A300007


Have you guys ever heard of this?
I would be so grateful if someone of you would help me out with this.

Thank you very much!

BR
Sebastian


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  • 0
    Sebastian, the next time, try disabling/enabling the RED definition in the UTM before rebooting.  Give it about 10 minutes before deciding to reboot.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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  • 0
    Sebastian, the next time, try disabling/enabling the RED definition in the UTM before rebooting.  Give it about 10 minutes before deciding to reboot.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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