Hi All,
I'm hoping someone can assist with the following issue I'm experiencing with a RED 10 device.
Sophos UTM firmware: 9.108-23
Port 3400 is open at the firewall in front of the UTM and the firewall in front of the red.
For comedy reasons I've also turned the devices off and on again.
Below is a copy of the logs
2014:02:13-08:12:53 UTM001 red_server[1130]: A***************xx: connected OK, pushing config
2014:02:13-08:12:55 UTM001 red_server[1130]: A***************xx: command 'UMTS_STATUS value=OK'
2014:02:13-08:12:55 UTM001 red_server[1130]: A***************xx: command 'PING 0 uplink=WAN'
2014:02:13-08:12:55 UTM001 red_server[1130]: id="4201" severity="info" sys="System" sub="RED" name="RED Tunnel Up" red_id="A***************xx" forced="0"
2014:02:13-08:12:55 UTM001 red_server[1130]: A***************xx: PING remote_tx=0 local_rx=0 diff=0
2014:02:13-08:12:55 UTM001 red_server[1130]: A***************xx: PONG local_tx=0
2014:02:13-08:13:12 UTM001 red_server[1130]: A***************xx: command 'PING 1 uplink=WAN'
2014:02:13-08:13:12 UTM001 red_server[1130]: A***************xx: PING remote_tx=1 local_rx=0 diff=1
2014:02:13-08:13:12 UTM001 red_server[1130]: A***************xx: PONG local_tx=1
2014:02:13-08:13:28 UTM001 red_server[1130]: A***************xx: command 'PING 3 uplink=WAN'
2014:02:13-08:13:28 UTM001 red_server[1130]: A***************xx: PING remote_tx=3 local_rx=0 diff=3
2014:02:13-08:13:28 UTM001 red_server[1130]: A***************xx: PONG local_tx=2
2014:02:13-08:13:54 UTM001 red_server[1130]: A***************xx: No in-tunnel frame for 60 seconds, exiting.
2014:02:13-08:13:54 UTM001 red_server[1130]: id="4202" severity="info" sys="System" sub="RED" name="RED Tunnel Down" red_id="A***************xx" forced="0"
2014:02:13-08:13:54 UTM001 red_server[1130]: A***************xxis disconnected.
2014:02:13-08:13:55 UTM001 red_server[1199]: SELF: New connection from 6x.***.***.*** with ID A***************xx (cipher RC4-SHA), rev1
2014:02:13-08:13:55 UTM001 redctl[1201]: key length: 32
2014:02:13-08:13:55 UTM001 redctl[1202]: key length: 32
2014:02:13-08:13:55 UTM001 red_server[1199]: A***************xx: connected OK, pushing config
2014:02:13-08:13:58 UTM001 red_server[1199]: A***************xx: command 'UMTS_STATUS value=OK'
2014:02:13-08:13:58 UTM001 red_server[1199]: A***************xx: command 'PING 0 uplink=WAN'
2014:02:13-08:13:58 UTM001 red_server[1199]: id="4201" severity="info" sys="System" sub="RED" name="RED Tunnel Up" red_id="A***************xx" forced="0"
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