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Remote Lan to RED is slow

Hi all, We have had this problem since before I started here. We have a RED 10 at a remote location, ping times from here to the RED are = 2ms, which is fine, however, if I ping to a machine beyond the RED, ping times are from 59 up to 250 ms. Pings from machine to machine in the remote lan are 


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  • It's logical since the red's IP-address is actually its interface at the UTM, so you aren't pinging the RED, you are pinging the UTM.

    Managing several Sophos firewalls both at work and at some home locations, dedicated to continuously improve IT-security and feeling well helping others with their IT-security challenges.

  • Any ideas on how to improve the speed?

    Thanks, 
    Richard
  • If the response times are fluctuating that much it usually means your internet access line (at least one of them) is not a very good one.
    When I ping from my UTM-location in Holland to one of our RED10-connected devices in Luxemburg I get responses at about 37ms (with very little deviation). To a server behind another RED10 (In Belgium) the respone is about 26ms (again very little deviation).
    Both RED-locations have corporate DSL connections, while at our main office we have a fiber connection.

    Managing several Sophos firewalls both at work and at some home locations, dedicated to continuously improve IT-security and feeling well helping others with their IT-security challenges.

  • you could try to ping to 8.8.8.8 from both locations and see if one of these locations also shows big deviations between response times.

    Managing several Sophos firewalls both at work and at some home locations, dedicated to continuously improve IT-security and feeling well helping others with their IT-security challenges.