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SELF: RED client can only be run in master mode

trying to get a RED 10 connected to our ASG 320. Have the RED device setup in the UTM 9 with the correct RED ID. The lights on the front get to the point where the tunnel light is flashing then it cycles through again after throwing this message:

2013:01:11-12:09:57 fw-1 red_server[13209]: SELF: (Re-)loading device configurations
2013:01:11-12:09:58 fw-2 red_server[7875]: SELF: (Re-)loading device configurations
2013:01:11-12:09:58 fw-2 red_server[7875]: SELF: RED client can only be run in master mode

any ideas?

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0 BAlfson over 11 years ago

Hi, cgall, and welcome to the User BB!

This is an example of a possible malfunction that you should ask your reseller to submit a ticket to Sophos Support.

You might try re=flashing the AP with the tool available on Support Downloads.

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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0 CliffGall over 11 years ago in reply to BAlfson

interesting that it happens with two RED devices fresh out of the box. Is there a recommended procedure for the flash?
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0 CliffGall over 11 years ago in reply to BAlfson

interesting that it happens with two RED devices fresh out of the box. Is there a recommended procedure for the flash?
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0 maygyver over 11 years ago in reply to CliffGall

Do you have a active passive Cluster?

Please reboot both nodes.

Astaro user since 2001 - Astaro/Sophos Partner since 2008
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