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SELF: RED client can only be run in master mode

CliffGall
trying to get a RED 10 connected to our ASG 320.  Have the RED device setup in the UTM 9 with the correct RED ID.  The lights on the front get to the point where the tunnel light is flashing then it cycles through again after throwing this message:

2013:01:11-12:09:57 fw-1 red_server[13209]: SELF: (Re-)loading device configurations
2013:01:11-12:09:58 fw-2 red_server[7875]: SELF: (Re-)loading device configurations
2013:01:11-12:09:58 fw-2 red_server[7875]: SELF: RED client can only be run in master mode 

any ideas?


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  • 0
    Hi, cgall, and welcome to the User BB!

    This is an example of a possible malfunction that you should ask your reseller to submit a ticket to Sophos Support.

    You might try re=flashing the AP with the tool available on Support Downloads.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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  • 0
    Hi, cgall, and welcome to the User BB!

    This is an example of a possible malfunction that you should ask your reseller to submit a ticket to Sophos Support.

    You might try re=flashing the AP with the tool available on Support Downloads.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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