Thread Info
  • State Suggested Answer
  • Locked Locked
  • Replies 1 reply
  • Answers 1 answer
  • Subscribers 3 subscribers
  • Views 1881 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

SD-RED 20 The specified unlock code does not match this device

Tetra4

Hi,
I have deleted my RED configuration of the Firewall and when I set it up again I get the following error message:
The specified unlock code does not match this device

Has the unlock code changed?
Please reset my SD-RED.

My SD-RED 20 ID: R20001GCH8HJQ9F

Thank you.
Patrick



This thread was automatically locked due to age.
Parents
  • FormerMember
    0 FormerMember

    Hi ,

    Thanks for reaching out, and welcome to the Sophos Community! 

    I would suggest you open a support case at support.sophos.com and send me the case number via personal message. We can't share or reset the unlock code for RED on the Community. 

    Thanks,

Reply
  • FormerMember
    0 FormerMember

    Hi ,

    Thanks for reaching out, and welcome to the Sophos Community! 

    I would suggest you open a support case at support.sophos.com and send me the case number via personal message. We can't share or reset the unlock code for RED on the Community. 

    Thanks,

Children
No Data
Unfiltered HTML