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SD-RED 20 mode transparent/split mode doesn't work, but Standard/split mode does work

Janine Zipfel

Hi community,

we have a SD-RED 20 at our Sophos SG330. I can configure the modes standard/unified and standard/split and the tunnel and RED-Status comes up (green in the dashboard.)

The SD-RED 20 is behind a Fritzbox for the test scenario. If I roll out transparent/split the RED boots and the LED "Router" is blinking.

The RED shall be used in a foreign network, so it shall not be DHCP server. With static routes the RED will be addressed for traffic regarding to the tunnel. So the transparent/split behavior is really needed.

Maybe I miss some configuration for it, which is divergent to the standard modes. Do you have some hints for me?

Thanks very much - greetings from Germany,

Janine 



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  • 0

    Hallo Janine and welcome to the UTM Community!

    According to the documentation, this isn't a normal condition.  What does Sophos Support say about this?

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0 in reply to BAlfson

    nothing yet.

    After a chat yesterday and a failed SSO-redirection the support told me an expert will contact me - but nothing appears until now - I'll keep trying.

    I was hoping that there is an configuration failure, because of inexpierence.

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