Port forwarding

fellow division player here:

not using any other rule than "gaming pc" any -> "any ipv4 / internet ipv4", not doing anything with DNAT for Division. 

tried your suggestion, i guessed that it was a firewall rule, that didn't work, one question, would any of my existing rules affect it in anyway?

Hey Chris Mottershead 

It could be possible that you have an existing conflicting rule that is taking precedence.
Assuming that you have logging enabled for your firewall rules, what are you able to observe on the firewall livelog whilst playing your game?

Regards,

FloSupport | Community Support Engineer

Below is a screenshot of the firewall log whilst i am loading the game i get no further than the connection screen, it then throw up an error which when i look on ubisofts website is a 'connection issue' it ip of the wan port on the UTM is 192.168.0.2 and a few inbound connections to the wan port are blocked i know some are for a NAS on the network but not sure on others, there is a firewall rule to allow inbound traffic to the gaming pc and allowing all the outbound traffic from th epc to the internet as suggested above.  

Hey Chris Mottershead 

Are you also experiencing connection issues on your PC with other applications?
Your WAN port on the UTM is a private IP address, which may also indicate to me that your UTM is behind another gateway?

Regards,

FloSupport | Community Support Engineer

yes the wan port is behind a isp modem/router (needs to be used to avoid breaking terms and conditions) all ports are forwarded from the isp router/modem to UTM wan port.

all other apps are working as expected, if i replace the gateway with another router (ASUS AC68U) the game works fine which to me says its the UTM blocking the game i, it works even if the utm is acting as a proxy which narrows it down again to the fire wall.

Can you printscreen how you defined this ports?

do you have IPS, Advanced Thread Protection etc. or Application Control running?

you might run into false positives there.

it was on, turned it off and still the same 

this is everything i use here and i play division ALOT. When me and my GF play at the same time either of us sometimes gets a disconnect, but that was a few weeks ago and might have had something to do with their servers.

I had problems with IDS, Advanced Thread Protection and Application Control before with all kind of stuff, deactivating that usually helped. Did you only turn off IDS or also the rest aswell?

this is everything i use here and i play division ALOT. When me and my GF play at the same time either of us sometimes gets a disconnect, but that was a few weeks ago and might have had something to do with their servers.

I had problems with IDS, Advanced Thread Protection and Application Control before with all kind of stuff, deactivating that usually helped. Did you only turn off IDS or also the rest aswell?

ive disable all 3, when i have more time over the weekend ill have a go at resetting the config and starting again and try the game before putting everything else in place