Cannot open any ports via NAT or firewall rule but existing ones work?

Hi team,

me too have truble with plex.

I'm read many thread for plex.

My configuration:

Web Filtering is enable, i'm testing without.

I tear my hair......

Hi,

It plex thats buggy.  Make sure everything is set like you described.

then set port in plex ,click apply, WAIT patiently, you then get the screen as you show, now LOGOUT of plex (yes logout) log back in and go to the settings again it should appaer as working.

Oddly enough just restarting plex doesnt work. 

I just tried this a few times as i had my port set to 32400 first but wanted to test it. you do need to logout plex and log back in. 

and your settings are correct! you can ignore balfson (with all respect and its good advice) plex is just a weird thing. try the logging in and out of plex should work tested it here 5 times.

it is true what balfson said that if you just use external a device to connect to plex it will work apparently the plex test is very very odd and buggy and many users bang their head on that plextest screen.

Hi, for logs I have:

IP: 54.229.139.33 she's from Irland but country blocked with firewall

I have rule:

Geolocation Information

Continent:	Europe
Country:	Ireland
State/Region:	Leinster
City:	Dublin
Latitude:	53.3389  (53° 20′ 20.04″ N)
Longitude:	-6.2595  (6° 15′ 34.20″ W)

Is port 32400 in your "Web Surfing" definition?  The blockage we're seeing doesn't come from "Plex_Server" - it should be for traffic going to your server.

Cheers - Bob

Hi,

Re-verify all your rules everywhere. :)

Also more importantly plex uses that amazon ip for connectivity and metadata exchange however that is not the only ip plex uses it uses more servers then just that ip from different locations (unknown ip's as plex does not want to give the ip's out

! However it does look like the blocked port 32400 from plex central to your server is going to 172.xxx.xxx.xxx was that an old plex ip server you had before ?  something odd happening there (as there is also a not blocked correct call to port 32600 to ip 192.xxx.xx.xxx do you have multiple dnat rules ? Does your plex server have more then one ip ? and so on.... check everything. there should be no call going to port 32400 anymore (also possible plex central thinks there are two servers) OR

are you using VPN to connect to your homenetwork then use plex ? 

172.xxx.xxx.xxx looks like a vpn network setup by utm (so missing rule). Use client plex without VPN it by magic finds your server as it talks to plex central and knows the external ip of your server (whic is the utm)

Bit hard to guess not knowing your complete setup.

Hi team,

Indeed I have two other servers plex.
They are connected on my internet box with upnp.

I disabled upnp and IP WAN from UTM to DMZ.

I do not have an IP VPN in 172.x.x.x.x.x

After work I will make a screenshot rule "Web surfing"

Hi team,

screenshots:

Nat masquerading

Firewall rule

Two things I see that need to be changed, Damien:

• Add a Masquerading rule 'Internal LAN2 -> WAN'
• In the Country Blocking Exception, instead of "Plex_Server" as the source, it should be the destination.

Cheers - Bob

Hi,

The destination is not IP plex server ?

Hi,

can you do a simple test turn country blocking off (only coutnry blocking tab) and test your plex with mobile on external network. 

I have tested without but nothing.

I have tested without but nothing.