Crashplan is blocked

Google on site:astaro.org netflix and then limit the search to the last month.

Cheers - Bob

Google on site:astaro.org netflix and then limit the search to the last month.

Cheers - Bob

Hi Bob,
Thanks for getting back to me. I am trying to find what you want me to look at but I cant. Could you please post the link you want me to look at?

Thank you

Thanks for the post, I also recently started using Sophos and just got Crashplan working with the directions above.

1) In UTM add a DNS Group entry for central.crashplan.com (should return 11 ip).

2) In CrashPlan open the Destinations section and the "cloud" tab, click crashplan central and look at the value in "Internet Address" .. note this down.

3) In UTM Create a DNS Host with the name you noted in the step before. (You dont need the port part ":443"). - If the value was an IP Address create a host entry instead.

4) IN the UTM now create a group Network Group and drop the previously created entries into it.

5) In Web Filtering -> Filtering Options -> Misc Tab, drop the new group you created into the Skip transparent mode destination hosts/nets and save.

Should now be working.

One thing to note however, Crashplan assigns a unique GID to each machine and the location found in step 2 can be different for each machine. (Once assigned it doesnt change) so if you use multiple machines to your central cloud then you may well have different IP addresses. (Crashplan uses a distributed datacentre environment).

If this is the case just add that extra address as another host in the group and it will maintain that way.

Hope this helps

Thank you VERY VERY VERY much! Been struggling for two weeks now trying to get Crashplan working - I think my issue was I kept using a DNS host instead of group (not knowing there were 11 IPs instead of a single-one.)

Thanks, worked for me!

Just to make it a little more noob (like me) friendly, and save a few hours of banging your head against the keyboard:

A.) if you can't see internet address in the cloud tab, turn off web filtering and try to reconnect crashplan. Should populate, at least mine did.

B.) DNS Group, DNS Host and Network group are all in "Definitions & Users>>Network Definitions>>New Network definition>>Type (drop down)"

C.)Scroll over the notes( I guess they are notes) area to get the ip's generated after creating the DNS groups. Either it will be there or there will be an orange drop down. These (ip's from BOTH DNS groups [this is what got me and prompted this reply])go in the Network group as Hosts.

D.) If you turned off Web filtering turn it back on.

F.) ENJOY

Thanks again for the how to, I love when they work.

I've taken a slightly different and more broad approach because the previous solution doesn't last when Crashplan randomly changes the backup URL.

I've got three servers on the Pro plan, and have gone through 5 URL changes since the UTM was deployed in November. On the most recently added server Crashplan has changed the destination URL twice in 3 days, so a new solution was in order.

I noticed all of the previous URLs I had been assigned were in the 162.222.4x.0 range.

I checked ARIN's network registration for Code42 and verified that they have been assigned the 162.222.40.0/21 block (162.222.40.0-162.222.47.255).

Therefore, I've added that entire /21 network an exception.

Since the central.crashplan.com and central.crashplanpro.com hostnames have both been used on my Pro plan in the past, I kept them both as separate DNS group entries.

In summary, 

Go to Web Protection > Filtering Options > Misc tab

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