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Sophos UTM 9 Endpoint Protection-Endpoints will not update

I enabled Endpoint Protection on my Sophos UTM 9. After installing the agent they fail to update. The Sophos AutoUpdate primary and secondary locations are blank. The options are grayed out and cannot be changed. I installed the agent on several endpoints and each behaved the same. Installs fine but will not update due to the AutoUpdate properties not populated with an update server address. Any suggestions would be appreciated. Thank you!

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0 smgastaroID over 11 years ago

http://mcs1-4a60.broker.sophos.com
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0 ruckus over 11 years ago in reply to smgastaroID

Sounds similar to this problem: https://community.sophos.com/products/unified-threat-management/astaroorg/f/59/t/55967

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0 ruckus over 11 years ago in reply to smgastaroID

Sounds similar to this problem: https://community.sophos.com/products/unified-threat-management/astaroorg/f/59/t/55967

- - - - - - - - - - - -

Communities Moderator, SOPHOS
Knowledge Base | @SophosSupport | Video tutorials
Remember to like a post. If a post (on a question thread) solves your question use the 'This helped me' link.
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