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UTM 650 - Up2Date issue.

Upgrading the UTM to the latest code using "update to the latest version now" button. Box has been "rebooting now..." for almost 2 hours. Is this normal?

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0 sachingurung over 8 years ago

Hi Jerry,

Were you finally able to upgrade? What do you see in the up2date logs and as mentioned by Balfson, did you report this to support ?

Thanks

Sachin Gurung
Team Lead | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
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0 sachingurung over 8 years ago

Hi Jerry,

Were you finally able to upgrade? What do you see in the up2date logs and as mentioned by Balfson, did you report this to support ?

Thanks

Sachin Gurung
Team Lead | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
Remember to like a post. If a post (on a question thread) solves your question use the 'This helped me' link.
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0 Jerry Mongold over 8 years ago in reply to sachingurung

Support suggested a hard power down. That worked and the box came back with the upgraded code. We rebooted a few times to make sure things were good.

The new boxes (SG650) are installed and working as designed.

Thanks...Jerry
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