Pressing reconnect on second PPPOE Line (ppp1) resets first interface (ppp0)

Helmut, what did Sophos Support say about this issue?

Cheers - Bob

Hi Bob,

unfortunately nothing. For them the case is closed.

Cheers

Helmut

Sometimes, one needs to re-submit under the same case number or open a new case citing the old case number.  At the very least, I would have expected them to suggest restoring a config backup from before the last time you applied Up2Dates.  If that doesn't help you, make sure you're deep in backups and re-image from ISO.  If restoring to "new" firmware doesn't resolve this, then I would pester Sophos Support to send you a replacement unit.

Cheers - Bob

Bob,

I had the system running in a virtual instance on a Citrix Xenserver, . The Error occures since version 8!!!
Since noone at sophos reacted on that problem and i did not have to much confidence in the Broadcom Nics in my DELL Server,

I did purchase a brand new SG-125 did a restore form a backup ... and here we are , nothing changed. Different hard- and firmware !

( I also replaced the vdsl modems ... )

It won't help to replace again anything since i know what the problem is, but noone listens  ...
Noone tested the firmware with 2 pppoe interfaces from the german Telekom that disconnect/reconnect AND ipsec vpns on the 2nd pppoe Interface.
It works absolute fine for the first connect but not after a reconnect, it works with the first pppoe interface disconnecting/reconnecting but it does not for pppoe > 0

It is quite clear that it is a firmware bug since after a reboot everything is fine until the next reboot.

BTW: my real problem is that the VPNs bound to the second interface won't come up again   

Bob,

I had the system running in a virtual instance on a Citrix Xenserver, . The Error occures since version 8!!!
Since noone at sophos reacted on that problem and i did not have to much confidence in the Broadcom Nics in my DELL Server,

I did purchase a brand new SG-125 did a restore form a backup ... and here we are , nothing changed. Different hard- and firmware !

( I also replaced the vdsl modems ... )

It won't help to replace again anything since i know what the problem is, but noone listens  ...
Noone tested the firmware with 2 pppoe interfaces from the german Telekom that disconnect/reconnect AND ipsec vpns on the 2nd pppoe Interface.
It works absolute fine for the first connect but not after a reconnect, it works with the first pppoe interface disconnecting/reconnecting but it does not for pppoe > 0

It is quite clear that it is a firmware bug since after a reboot everything is fine until the next reboot.

BTW: my real problem is that the VPNs bound to the second interface won't come up again   

Helmut, why do you need to trigger a manual reconnect?

What about a cronjob that triggers this every morning at 3AM and then follows with a reboot?  Or, have you tried a disable/enable toggle of the Interface in WebAdmin to re-establish the VPNs?  Or, have you tried disable/enable of the IPsec Connections to do that?

Have you tried #7.7 in Rulz?

Cheers - Bob