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System Log for Hung Process / Crashing?

My Sophos box ran great for a little over a month, but over the last five weeks, it's continually locking up. I turn the monitor on and find the console frozen, and have to power cycle the box.

The machine I'm using (Dell OptiPlex) has built-in diagnostics which all pass without incident.

Are there any logs that will help me determine what is running, or hung, when the system crashes? I feel like this is software / update related, but I'm not sure where to start looking.

Thanks.

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0 BAlfson over 8 years ago

If you have at least 4 GB of RAM, then check the system log. If possible, start top at the commandline and then report back what you see when your system locks up.

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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0 DanielFriedhoff over 8 years ago in reply to BAlfson

Thanks - that's a great idea.

I did discover in the kernel log that my USB mouse was disconnecting / reconnecting ever 50-60 seconds. I've since unplugged it and and waiting to see if it crashes again.
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